Patient Support
We're here to help. Chat with our care team.
Have questions about your prescriptions, coverage, or delivery? Our pharmacy support team is ready to assist you with fast, friendly help.
Hi! Welcome to Gifthealth. How can I help you today?
I have a question about my prescription.
I'd be happy to help with that! Let me pull up your account.
Live Chat Support
Connect instantly with a member of our care team for real-time help with your pharmacy needs.
Quick Response Times
Most chats are answered within minutes. No long hold times or complicated phone menus.
Secure & Private
Your conversations are encrypted and HIPAA-compliant. Your health information stays protected.
Chat Hours
Our support team is available Monday through Friday, 7:00 AM to 8:30 PM Eastern Time. Start a chat during these hours and we'll connect you right away.
Mon – Fri, 7am – 8:30pm ET